Tata Communications has announced a Walk-in Drive 2026 for the position of Junior Customer Service Executive in Chennai. This opportunity is ideal for fresh graduates and entry-level candidates looking to build a career in the telecom and network services industry.
Walk-in Job Overview
- Company Name: Tata Communications Transformation Services (TCTS)
- Job Role: Junior Customer Service Executive
- Qualification: B.E./B.Tech in Electronics & Communication Engineering (ECE), Electronics & Telecommunication Engineering, Electronics and Computer Engineering, or Electronics and Instrumentation Engineering
- Experience: 0–1 Year
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 5 June
- Walk-in Time: 11:00 AM – 2:00 PM
- Employment Type: Full Time, Permanent
About Company
Tata Communications is a leading global digital infrastructure and communications solutions provider serving enterprises across multiple industries. The company enables digital transformation through its extensive portfolio of network, cloud, security, collaboration, mobility, and Internet of Things (IoT) solutions. With connectivity spanning more than 190 countries and territories, Tata Communications supports businesses with reliable communication and networking services worldwide.
The organization plays a significant role in global internet connectivity and enterprise networking solutions. Through Tata Communications Transformation Services (TCTS), the company delivers specialized telecom and network management services to customers across international markets. Employees gain exposure to advanced technologies, large-scale telecom operations, and global customer service environments.
Job Description
Tata Communications is hiring Junior Customer Service Executives to support service delivery operations for international telecom customers. The role involves managing customer requests, coordinating with suppliers, monitoring service installations, and ensuring timely completion of assigned tasks according to service level agreements.
Candidates will work closely with internal teams and external stakeholders to facilitate seamless service delivery while maintaining high customer satisfaction standards. The position offers an excellent opportunity for fresh engineering graduates interested in telecom networking and customer service operations.
Key Responsibilities
- Coordinate service delivery activities for international customers.
- Manage end-to-end order processing and delivery operations.
- Work with suppliers and field teams to ensure timely service installations.
- Monitor project progress and follow escalation procedures when required.
- Maintain regular communication with customers regarding service updates.
- Ensure compliance with agreed service level agreements (SLAs).
- Support provisioning and configuration activities related to telecom services.
- Collaborate with internal teams to resolve customer issues efficiently.
- Track installation activities and maintain accurate operational records.
- Contribute to customer satisfaction through effective service coordination.
Required Skills
- Excellent verbal and written communication skills.
- Basic knowledge of telecom networks and communication technologies.
- Understanding of telecom standards and protocols.
- Familiarity with Microsoft Office applications.
- Strong coordination and organizational abilities.
- Logical thinking and problem-solving skills.
- Ability to work collaboratively within a team environment.
- Customer-focused approach with strong service orientation.
- Good stakeholder management skills.
- Ability to learn and adapt in a fast-paced telecom environment.
Eligibility Criteria
Candidates must possess a B.E. or B.Tech degree in Electronics & Communication Engineering, Electronics & Telecommunication Engineering, Electronics and Computer Engineering, or Electronics and Instrumentation Engineering.
Applicants with 0 to 1 year of experience in the Telecom or ISP domain are eligible to attend the walk-in drive. Fresh graduates with basic telecom networking knowledge and strong communication skills are encouraged to apply.
Candidates should have an understanding of telecom concepts, networking fundamentals, and customer service operations. The ability to coordinate with multiple stakeholders and manage customer communications effectively will be advantageous.
This walk-in drive is specifically open to women candidates. Applicants should be comfortable working in UK shift timings and should demonstrate strong teamwork, ownership, and responsiveness in handling assigned responsibilities.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government-issued ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5 June |
| Time | 11:00 AM – 2:00 PM |
| Venue | Tata Communications Transformation Services, Karuna Conquest IT Park, Plot No. 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Chennai – 600058 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Who can apply for the Tata Communications Walk-in Drive 2026?
Candidates with a B.E./B.Tech degree in Electronics-related disciplines and 0–1 year of experience in telecom or networking domains can apply.
2. Is this opportunity open to freshers?
Yes. Fresh graduates and candidates with up to one year of experience are eligible for this walk-in drive.
3. What skills are required for this role?
Applicants should possess strong communication skills, basic telecom networking knowledge, familiarity with telecom protocols, and good coordination abilities.
4. What is the job location?
The selected candidates will be employed in Chennai.