Hexaware Technologies has announced a walk-in drive for the position of Customer Support Executive for its domestic voice process in Chennai. This opportunity is suitable for freshers and experienced candidates who are looking to build a career in customer service, voice support, and BPO operations within a leading IT services organization. The role involves handling inbound and outbound customer interactions across multiple regional languages.
Walk-in Job Overview
- Company Name: Hexaware Technologies
- Job Role: Customer Support Executive (Voice Process)
- Qualification: Bachelor’s Degree
- Experience: Freshers / Entry Level
- Salary: ₹2.25 – ₹3.7 LPA (based on language and experience)
- Job Location: Chennai
- Walk-in Date: 03 June – 09 June 2026
- Walk-in Time: 10:30 AM – 1:30 PM
- Employment Type: Full-Time, Permanent
About Company
Hexaware Technologies is a global IT services and consulting company with a strong presence across multiple countries. The organization focuses on digital transformation, automation, and customer experience solutions for enterprises across industries such as banking, healthcare, travel, insurance, and financial services.
With a large workforce distributed across global delivery centers, Hexaware emphasizes innovation, employee engagement, and continuous learning. The company is known for its strong BPO and customer support operations, offering opportunities for candidates to build communication skills and gain exposure to international customer service environments. It promotes a collaborative culture and provides structured training programs to help employees grow in technical and non-technical roles.
Job Description
The Customer Support Executive role involves handling inbound and outbound customer calls in a domestic voice process environment. Candidates will be responsible for assisting customers, resolving queries, and ensuring a high level of customer satisfaction. The job requires strong communication skills and the ability to work in rotational shifts.
Candidates must be comfortable working in a fast-paced environment and should be able to communicate effectively in regional languages such as Tamil, Telugu, Kannada, Malayalam, Hindi, or English.
Key Responsibilities
- Handle inbound and outbound customer calls
- Resolve customer queries and complaints effectively
- Provide accurate information and support services
- Maintain proper documentation of customer interactions
- Ensure customer satisfaction and service quality standards
- Follow company communication guidelines and scripts
- Escalate complex issues to higher support teams
- Work in coordination with internal teams for resolution
Required Skills
- Excellent communication skills in English and regional languages
- Strong grammar, pronunciation, and sentence construction ability
- Ability to handle customer interactions professionally
- Good listening and problem-solving skills
- Willingness to work in rotational shifts
- Basic computer knowledge
- Ability to work in a team-oriented environment
Eligibility Criteria
- Educational Qualification: Any Graduate
- Experience: Freshers to 4 years of experience in voice or customer support roles
- Age Limit: Below 28 years preferred
- Immediate joiners only
- Candidates must be comfortable working in rotational shifts and 5-day work schedule
- 2026 pass-outs are not eligible
Documents to Carry
- Updated Resume (mention “HEMA HR” on top)
- Passport-size photographs
- Government-issued ID proof (Aadhar/PAN/Driving License)
- Educational certificates (original and photocopies)
- Experience letters (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 03 June – 09 June 2026 |
| Time | 10:30 AM – 1:30 PM |
| Venue | Hexaware Technologies, Featherlite 200 Feet Road, Pallavaram, Chennai, Tamil Nadu |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
1. Who can apply for this walk-in drive?
Any graduate with good communication skills and interest in customer support can apply.
2. Is prior experience required for this role?
No, freshers can also apply. However, experience in voice or BPO processes is preferred.
3. What languages are required for this job?
Candidates should be able to communicate in Tamil, Telugu, Kannada, Malayalam, Hindi, or English.
4. Is this a work-from-home job?
No, this is a work-from-office role based in Chennai.