Cognizant has announced a Walk-in Drive 2026 for Customer Support Voice positions in Chennai. Candidates with experience in international voice processes and strong communication skills can attend this walk-in recruitment drive. The company is looking for customer-focused professionals who can provide quality support and ensure customer satisfaction.
Walk-in Job Overview
- Company Name: Cognizant
- Job Role: Customer Support Voice / Customer Success Associate
- Qualification: Any Graduate
- Experience: 1–4 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 6th June 2026
- Walk-in Time: 9:30 AM – 12:30 PM
- Employment Type: Full-Time, Permanent
- No of openings: 100
About Company
Cognizant is a global technology and professional services company that helps businesses modernize their operations, technology infrastructure, and customer experiences. The company serves clients across various industries, including healthcare, banking, manufacturing, retail, and technology.
With a strong global presence and a workforce spread across multiple countries, Cognizant focuses on delivering digital transformation, consulting, and business process services. The organization provides employees with opportunities to work in dynamic environments while developing technical and professional skills. Known for its customer-centric approach, Cognizant continues to support organizations in achieving operational excellence and improved business outcomes through innovative solutions and services.
Job Description
Cognizant is hiring Customer Support Voice professionals to handle customer interactions and provide effective support through various communication channels. The role requires candidates to address customer concerns, resolve issues efficiently, and maintain high service quality standards.
Selected candidates will interact with international customers, manage inbound and outbound communication, and collaborate with internal teams whenever escalation support is required. This opportunity is suitable for professionals who have prior experience in customer service or international voice processes and are comfortable working in rotational shifts.
The position offers exposure to a fast-paced customer support environment where communication skills, problem-solving abilities, and customer satisfaction play a key role in day-to-day operations.
Key Responsibilities
- Handle customer queries through voice calls, emails, and chat support.
- Manage inbound and outbound customer interactions professionally.
- Provide timely and effective solutions to customer concerns.
- Maintain a high level of customer satisfaction.
- Record customer interactions accurately using CRM tools.
- Escalate complex issues to appropriate internal teams when required.
- Follow company processes and service quality standards.
- Collaborate with team members to resolve customer issues efficiently.
Required Skills
- Strong English communication skills.
- Experience in international voice processes.
- Customer service and customer care knowledge.
- Ability to handle inbound and outbound calls.
- Good problem-solving and analytical abilities.
- Strong interpersonal and relationship-building skills.
- Ability to multitask in a fast-paced environment.
- Familiarity with CRM systems is an advantage.
- Flexibility to work in rotational shifts.
Eligibility Criteria
Candidates applying for this walk-in drive should meet the following requirements:
- Any graduate can apply.
- Minimum 1 year and up to 4 years of experience in a BPO or call center environment.
- Experience in international voice processes is preferred.
- Strong spoken and written English communication skills.
- Ability to work in a 24×7 rotational shift environment.
- Excellent customer handling and issue-resolution capabilities.
- Ability to manage multiple customer interactions effectively.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 6th June 2026 |
| Time | 9:30 AM – 12:30 PM |
| Venue | Cognizant Office, Cafeteria (SDB-3) 1st Floor, SEZ Ave, Elcot SEZ, Sholinganallur, Chennai, Tamil Nadu 600119 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Is prior experience required for this Cognizant Walk-in Drive 2026?
Yes. Candidates should have 1–4 years of experience in a BPO or customer support environment. International voice process experience is preferred.
What qualification is required for the Customer Support Voice role?
Candidates must possess a graduation degree from a recognized institution.
What documents should candidates carry for the interview?
Applicants should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.
What is the job location for this position?
The selected candidates will be working in Chennai.