Sutherland has announced a Walk-in Drive 2026 for Customer Success Associate positions in Chennai. This opportunity is open to freshers and experienced candidates who possess strong English communication skills and are interested in working in an international voice and non-voice customer support environment.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Customer Success Associate
- Qualification: Undergraduate or Graduate
- Experience: 0–2 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 5th June – 9th June 2026
- Walk-in Time: 11:30 AM – 2:00 PM
- Employment Type: Full-Time, Permanent
- No Of Openings: 300
About Company
Sutherland is a global business process and digital transformation company providing customer experience, technology, and business solutions to organizations worldwide. With more than three decades of industry experience, the company supports clients through advanced analytics, automation, artificial intelligence, and customer engagement services. Sutherland serves businesses across multiple industries and is known for delivering customer support and operational excellence through its global workforce. The organization offers career opportunities for fresh graduates and experienced professionals seeking growth in customer service, technical support, and business process management domains.
Job Description
Sutherland is hiring candidates for international voice and non-voice customer support processes. The selected candidates will interact with customers, address queries, provide service-related assistance, and ensure a positive customer experience. This role is suitable for individuals with excellent communication abilities and a willingness to work in a dynamic customer service environment.
The company is looking for immediate joiners who are comfortable working from the office and can work rotational shifts as required by business operations.
Key Responsibilities
- Handle customer interactions through voice and non-voice channels.
- Respond to customer inquiries professionally and efficiently.
- Provide accurate information regarding products and services.
- Resolve customer concerns and escalate complex issues when necessary.
- Maintain service quality standards and customer satisfaction.
- Document customer interactions and follow company procedures.
- Collaborate with internal teams to ensure timely issue resolution.
- Meet performance and productivity targets.
Required Skills
- Excellent English communication skills.
- Strong verbal and written communication abilities.
- Customer service orientation.
- Good listening and problem-solving skills.
- Ability to work in a fast-paced environment.
- Basic computer and typing skills.
- Teamwork and interpersonal skills.
- Willingness to work rotational shifts.
Eligibility Criteria
Candidates applying for this Walk-in Drive 2026 should meet the following requirements:
- Freshers and experienced candidates can apply.
- Both undergraduate and graduate candidates are eligible.
- Candidates should possess strong English communication skills.
- Applicants must be comfortable working from the office.
- Immediate joiners will be preferred.
- Candidates should be willing to work rotational shifts and weekly offs.
- Applicants should reside within the specified hiring radius of the work location.
- Candidates pursuing education are not eligible.
- Outstation candidates are not eligible for this hiring drive.
Documents to Carry
Candidates attending the walk-in interview should carry the following documents:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5th June – 9th June 2026 |
| Time | 11:30 AM – 2:00 PM |
| Venue | Sutherland A1, Ground Floor, Gateway Office Parks, Perungalathur, Chennai |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Sutherland Walk-in Drive 2026?
Yes. Freshers as well as candidates with up to two years of experience are eligible to participate in the walk-in drive.
What qualification is required for this role?
Both undergraduate and graduate candidates can apply for the Customer Success Associate position.
What documents should candidates carry for the interview?
Applicants should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.
What is the job location for this opportunity?
The selected candidates will be placed in Chennai.