Equiniti India has announced a Walk-in Drive 2026 for the position of Customer Experience Executive in Chennai. This is an excellent opportunity for graduates with customer service and international voice process experience who are looking to build a career in the BPM/BPO industry.
Candidates with relevant experience and immediate joining availability are encouraged to attend the walk-in interview during the specified dates and timings.
Walk-in Job Overview
- Company Name: Equiniti India
- Job Role: Customer Experience Executive
- Qualification: Any Graduate
- Experience: 1 – 6 Years
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 6th June 2026 – 10th June 2026
- Walk-in Time: 2:00 PM – 4:00 PM
- Employment Type: Full Time, Permanent
- No of Openings: 78
About Company
Equiniti India is a leading business process outsourcing and operational support organization that provides services across customer operations, IT support, payroll, human resources, marketing, and business administration. The company serves multiple business units and clients through efficient service delivery and process excellence.
With a strong focus on operational quality, customer satisfaction, and employee development, Equiniti India has established itself as a trusted service provider. The organization offers structured training programs, career growth opportunities, and a collaborative work environment. Employees benefit from learning initiatives, leadership development programs, and exposure to global business processes, making it an attractive workplace for professionals seeking long-term career growth.
Job Description
Equiniti India is hiring Customer Experience Executives to support shareholder services through inbound voice and email channels. Selected candidates will be responsible for assisting customers with queries, handling share-related requests, maintaining service quality standards, and ensuring compliance with organizational policies.
The role operates in the US Shift and requires professionals who can effectively communicate with customers while maintaining high standards of accuracy, security, and customer satisfaction.
Key Responsibilities
- Handle inbound calls from shareholders and customers.
- Respond to customer emails and service requests.
- Assist customers with share purchase and sale-related inquiries.
- Resolve basic customer queries within defined service standards.
- Escalate complex issues to senior team members when necessary.
- Support team workload and operational activities.
- Maintain compliance with company procedures and regulatory requirements.
- Ensure data security and confidentiality standards are followed.
- Participate in process improvement initiatives.
- Deliver high-quality customer service consistently.
- Follow organizational quality and operational guidelines.
Required Skills
- International Voice Process experience.
- Customer service skills.
- Strong verbal and written communication.
- Ability to handle customer queries professionally.
- Problem-solving skills.
- Team collaboration abilities.
- Process compliance awareness.
- Attention to detail.
- Email handling skills.
- Ability to work in US shifts.
Eligibility Criteria
Candidates applying for this walk-in drive must meet the following requirements:
- Any Graduate can apply.
- 1 to 6 years of relevant experience.
- Experience in International Voice Process is preferred.
- Good communication skills in English.
- Willingness to work in US Shift timings.
- Immediate joiners will be given preference.
- Ability to work in a customer-focused environment.
Documents to Carry
Candidates attending the walk-in interview should carry:
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 6th June 2026 – 10th June 2026 |
| Time | 2:00 PM – 4:00 PM |
| Venue | Equiniti India – Block 10, 8th Floor, DLF IT Park, 1/124, Mount Poonamallee High Road, Ramapuram, Chennai, Tamil Nadu 600089 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend this walk-in drive?
No. The company has specified that candidates should have 1 to 6 years of relevant experience.
What qualification is required for this role?
Candidates must possess a graduate degree from a recognized university.
What is the job location for this position?
The selected candidates will be working in Chennai.
What documents should candidates bring for the interview?
Applicants should carry an updated resume, passport-size photographs, valid ID proof, educational certificates, and relevant experience documents.
What shift will selected candidates work in?
This role requires employees to work in the US Shift, with login beginning at approximately 5:30 PM.