Short Introduction
Firstsource has announced a Mega Walk-in Drive 2026 for freshers in Chennai. The company is hiring Customer Support Associates for its International Non-Voice Process. This opportunity is ideal for recent Arts and Science graduates looking to start their careers in the BPO industry with a leading business process management organization.
Walk-in Job Overview
- Company Name: Firstsource
- Job Role: Customer Support Associate
- Qualification: UG Arts & Science Graduates
- Experience: 0 – 1 Year
- Salary: ₹1.25 – ₹2.5 LPA
- Job Location: Chennai
- Walk-in Date: 2nd June 2026 – 12th June 2026
- Walk-in Time: 10:30 AM – 12:30 PM
- Employment Type: Full Time, Permanent
About Company
Firstsource Solutions Limited is a business process management company and part of the RP-Sanjiv Goenka Group. Established in 2001, the organization provides customer management, healthcare, banking, financial services, communications, media, and technology solutions to global clients. With a strong international presence, Firstsource serves several leading Fortune 500 and FTSE 100 companies across multiple countries. The company focuses on delivering customer-centric solutions through technology, analytics, and operational excellence. Known for its learning-oriented work culture, Firstsource provides opportunities for fresh graduates to develop professional skills and gain exposure to international business operations.
Job Description
Firstsource is hiring Customer Support Associates for its International Non-Voice Process. The selected candidates will be responsible for handling customer queries, supporting backend operations, and ensuring a positive customer experience through efficient communication and process management.
This role is designed for fresh graduates who are interested in building a career in the BPO and customer support industry. Candidates should possess good communication abilities, strong comprehension skills, and the ability to work in rotational and night shifts. The organization offers a professional work environment where employees can enhance their customer service and operational skills.
Key Responsibilities
- Respond to customer queries and requests through non-voice support channels.
- Maintain accuracy while processing customer information and records.
- Deliver high-quality customer service in accordance with company standards.
- Handle backend support activities efficiently.
- Ensure timely resolution of customer concerns.
- Follow established operational procedures and guidelines.
- Maintain productivity and quality benchmarks.
- Collaborate with internal teams to ensure seamless customer support.
Required Skills
- Excellent communication skills.
- Strong listening and comprehension abilities.
- Good typing speed and accuracy.
- Basic computer knowledge.
- Customer service orientation.
- Attention to detail.
- Data entry and backend processing skills.
- Ability to work in a fast-paced environment.
- Willingness to work rotational and night shifts.
Eligibility Criteria
Candidates interested in attending the walk-in drive should meet the following requirements:
- Arts and Science graduates from 2021 to 2025 batches are eligible.
- Candidates should not have any active arrears.
- 2026 graduates who have received their sixth-semester results and provisional certificate are eligible.
- Candidates must provide the required academic documents during verification.
- Diploma holders are not eligible.
- Postgraduate candidates are not eligible.
- BE/B.Tech graduates are not eligible.
- Candidates currently pursuing their studies are not eligible.
- Applicants should be willing to work from the office.
- Flexibility to work night and rotational shifts is mandatory.
Documents to Carry
Candidates attending the walk-in drive should bring the following documents:
- Updated Resume
- Passport Size Photos
- Original and photocopy of PAN Card or Aadhaar Card
- Educational Certificates
- Transfer Certificate (Original)
- Provisional Certificate (if applicable)
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 2nd June 2026 – 12th June 2026 |
| Time | 10:30 AM – 12:30 PM |
| Venue | 5th Floor, 4th Block, Bayline Infocity, OMR Rajiv Gandhi Salai, Navallur, Near AGS Bus Stop, Chennai, Tamil Nadu 603103 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
1. Can freshers attend the Firstsource Walk-in Drive 2026?
Yes. Freshers with eligible Arts and Science graduation backgrounds can attend the walk-in drive.
2. What is the job role offered in this recruitment?
The company is hiring Customer Support Associates for its International Non-Voice Process.
3. Are engineering graduates eligible for this opportunity?
No. BE and B.Tech graduates are not eligible for this walk-in drive.
4. What documents should candidates carry for the interview?
Candidates should bring an updated resume, passport-size photographs, PAN Card or Aadhaar Card, educational certificates, transfer certificate, and relevant supporting documents.