Sutherland is conducting a Walk-in Drive 2026 for Customer Support Voice positions in Chennai. This hiring drive offers an excellent opportunity for freshers and experienced candidates who want to build a career in the international voice process and customer support domain.
Candidates with strong English communication skills and the flexibility to work rotational shifts are encouraged to attend the walk-in interview during the scheduled dates.
Walk-in Job Overview
- Company Name: Sutherland
- Job Role: Customer Support Voice
- Qualification: Any Graduate
- Experience: 0 – 4 Years
- Salary: ₹2.5 LPA – ₹3.25 LPA
- Job Location: Chennai
- Walk-in Date: 8 June – 11 June 2026
- Walk-in Time: 9:30 AM – 5:30 PM
- Employment Type: Full-Time, Permanent
- No of Openings: 100
About Company
Sutherland is a global business process transformation company specializing in customer experience management, digital transformation, analytics, automation, and technology-driven business solutions. With more than three decades of industry experience, the company supports leading organizations across various sectors by delivering customer-centric services and operational excellence.
The organization is known for its expertise in customer support operations, digital innovation, and workforce development. Sutherland provides employees with opportunities to work in a dynamic environment while gaining exposure to international business processes and customer engagement practices. The company continues to recruit fresh talent and experienced professionals to support its growing global operations and customer service programs.
Job Description
Sutherland is hiring candidates for its International Voice Process under the Customer Support function. Selected candidates will be responsible for handling customer interactions, addressing queries, and providing support through voice-based communication channels.
This role is suitable for individuals with excellent verbal communication skills and a customer-focused approach. Candidates will work in a professional customer service environment and receive opportunities to develop communication, problem-solving, and customer management skills.
The position follows a five-day work week with rotational shifts, primarily involving night shift schedules.
Key Responsibilities
- Handle inbound customer support interactions.
- Provide professional assistance to customers through voice communication.
- Resolve customer queries efficiently and accurately.
- Deliver high-quality customer service experiences.
- Maintain service standards and process compliance.
- Document customer interactions when required.
- Meet performance and quality targets.
- Collaborate with team members to ensure customer satisfaction.
- Follow company policies and customer support guidelines.
- Maintain professionalism during all customer interactions.
Required Skills
- Excellent verbal communication skills in English.
- Strong customer service orientation.
- International voice process knowledge.
- Active listening abilities.
- Problem-solving skills.
- Professional telephone etiquette.
- Ability to work in rotational shifts.
- Team collaboration skills.
- Customer handling capabilities.
- Basic computer proficiency.
- Adaptability and willingness to learn.
Eligibility Criteria
Candidates interested in attending the Sutherland Walk-in Drive 2026 should meet the following requirements:
- Any graduate can apply.
- Freshers are eligible.
- Candidates with 6 months to 3 years of experience in voice processes can also apply.
- Strong spoken English communication skills are mandatory.
- Immediate joiners are preferred.
- Candidates should be comfortable working rotational and night shifts.
- Willingness to work from the office is required.
Documents to Carry
Candidates attending the walk-in interview should carry:
- Updated Resume
- Passport Size Photos
- ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 8 June – 11 June 2026 |
| Time | 9:30 AM – 5:30 PM |
| Venue | Gateway Office Parks, Sutherland Global Services A1, Ground Floor, GST Road, Perungalathur, Chennai – 600063, Tamil Nadu, India |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend the Sutherland Walk-in Drive 2026?
Yes. Freshers with excellent English communication skills are eligible to attend the walk-in drive.
What is the salary offered for the Customer Support Voice role?
The compensation ranges from ₹2.5 LPA to ₹3.25 LPA depending on the candidate’s experience and selection outcome.
What documents should candidates carry for the interview?
Candidates should bring an updated resume, passport-size photographs, valid ID proof, educational certificates, and relevant experience documents if applicable.
What is the work schedule for this role?
The role follows a five-day work week with rotational shifts, primarily involving night shifts.
What is the job location for this position?
The selected candidates will be employed in Chennai under Sutherland’s customer support operations.